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As the customer, I agree to the following:
  • PAYMENT PROCESSING: In most cases, there might be a 24-72 hour delay, after payment has been made through the website (or via business check), before online access is granted to you. We try our best to speed this process up, but a number of factors effect the delivery timeline that are out of our control.
  • REFUND POLICY: Full refunds are only processed during the Payment Processing phase or prior to receiving the access to the online digital content. No refunds are issued after access to the digital content has been granted and the customers order is marked Completed. Submit your refund request to 3dmarchingband@gmail.com with the title "Refund Request".
  • RENTAL TERM: The rental fee pays for the online access to the plans, for a term of 2 months from the date/time of purchase. If you need longer access to the blueprints, please reach out to us and we will do what we can to help. Please email us at 3dmarchingband@gmail.com
  • ONLINE ACCESS: Your rental fee is only valid for one group or organization only. You are not allowed to share/resell access to the online blueprint plans. Our website records the number of times and the number of computers that access the online blueprint files. Please do your best to limit the amount of digital materials that are distributed to outside vendors, co-workers, etc.